Dgb99 Privacy Policy — Your Data, Our Responsibility

Dgb99 (dgb99.onl) is an international-standard online gaming platform serving players in Bangladesh and beyond. We believe that earning a player's trust starts with complete honesty and transparency about their privacy.

This Privacy Policy describes how information collected through dgb99's website, mobile application, and all other digital platforms is used. When you create an account, play games, or make deposits or withdrawals on dgb99, we collect certain information. This policy explains that process with complete transparency.

This Privacy Policy has been prepared in compliance with international data protection law (GDPR-inspired principles) and local data protection guidelines. By using dgb99's services, you are considered to have accepted the terms of this Privacy Policy.

• This policy applies to all users of dgb99.
• This applies to both registered and unregistered visitors.
• The same policy applies to both our mobile app and website.
• Third-party links or services are governed by their own respective policies.

To register and provide you with a gaming experience on dgb99, we collect several types of information. This data is either provided directly by you or collected automatically while you use our platform.

Dgb99 uses the data it collects only for specific, legitimate purposes. We never use your information for unnecessary or unethical activities. The key purposes for which we use your data are outlined below:

• Account management: To complete registration verification, secure login, and the KYC process.
• Service Delivery: To manage game sessions, deposits, withdrawals, and bonuses.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Legal obligations: To comply with directives from regulatory authorities or courts.
• Customer Support: To resolve support tickets and provide assistance.
• Personalization: To recommend games and offers tailored to your preferences.
• Analytics & Improvement: To improve platform performance and enhance the user experience.
• Promotional Communications: To notify you of new offers, bonuses, and updates (with your consent).

Dgb99 never sells your personal information to third parties. However, in certain circumstances, we may share limited data with trusted partners. Any such sharing is always governed by strict agreements and confidentiality terms.

• Payment Processors: Required information is shared to process Mobile Banking, Nagad, Rocket, and USDT transactions.
• Game Providers: With technology partners for the operation of Live Casino and slots games.
• Law enforcement agencies: In response to a valid court order or government directive.
• KYC verification provider: Approved third-party services for identity and age verification.
• Audit Firm: For licensing and fairness verification purposes.

Dgb99 uses industry-leading technology to protect your personal and financial information. Our security framework is built in multiple layers, so your data stays protected even if one layer is compromised.

• SSL/TLS encryption: All data transmissions are secured with 256-bit SSL encryption.
• Data Encryption: Sensitive data stored in our databases is kept in encrypted form.
• Two-Factor Authentication (2FA): Option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Advanced technology to prevent unauthorized access and attacks.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Limited Access Policy: Only authorized personnel have access to data that is strictly necessary.
• Activity monitoring: Suspicious logins and activities are detected automatically.

The dgb99 website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

You can disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.

Dgb99 respects your data rights. Under international privacy laws and our own policies, you are entitled to the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: You can opt out of certain uses of your data.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to object: You can opt out of having your data used for marketing or profiling purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time.

Dgb99 does not retain your information longer than necessary. However, certain data must be kept for a defined period due to legal obligations, dispute resolution, and security requirements.

• Account information: retained for up to 5 years after account closure.
• Financial transaction records: retained for up to 7 years in accordance with international financial regulations.
• KYC verification documents: retained for up to 5 years after account closure.
• Gaming history: up to 3 years.
• Support communications: up to 2 years.
• Cookie data: retained for up to 1 year.

After the specified period, data is securely deleted or anonymized.

Dgb99 is strictly prohibited for anyone under the age of 18. We take a firm stance on protecting the privacy and safety of minors.

• Age verification is mandatory at the time of registration.
• We do not knowingly collect information from minors.
• If we become aware that any information has been collected from a minor, it will be deleted immediately.
• If parents have any concerns, they can contact our support team immediately.

Dgb99 may update this Privacy Policy from time to time. Changes may occur due to business developments, new services, legal requirements, or technical improvements.

• The date of any update will always be noted at the top of this page.
• Registered users will be notified by email before any major changes take effect.
• Continued use of the platform will be considered acceptance of the updated policy.
• The support team will provide a copy of the previous policy upon request.

We recommend checking this page regularly to stay up to date with the latest privacy policy.